Happy Raksha Bandhan Personalized Photo Cushion

DOMESTIC SHIPPING POLICY

WILL I BE CHARGED FOR SHIPPING?

Shipping is free for prepaid orders.

WHEN WILL YOU PROCESS MY ORDER?

In most cases, order processing takes 1-2 business days. If you have ordered on a weekend or public holidays it might take a little longer.

WHEN WILL I RECEIVE MY ORDER?

For most serviceable pin codes, we try to deliver in 4-7 business days.

But due to unforeseen circumstances like weather, strikes, remote locations, stocking issues, or any other reason - it may take longer. However, You will be able to track your package using a unique tracking link that will provided to you through email/SMS by us.

INTERNATIOANL SHIPPING POLICY

WILL I BE CHARGED FOR SHIPPING?

Shipping is free for prepaid orders.

WHEN WILL YOU PROCESS MY ORDER?

In most cases, order processing takes 2-3 business days. If you have ordered on a weekend or public holidays it might take a little longer.

WHEN WILL I RECEIVE MY ORDER?

We use India Post for delivering outside the India. We can ship globally. Generally it will take 6-15 days to be delivered. 

But due to unforeseen circumstances like weather, strikes, remote locations, stocking issues, or any other reason - it may take longer. However, You will be able to track your package using a unique tracking link that will provided to you through email/SMS by us.

As all items are personalised and printed on demand so we do not offer any refund. In case of any query or problem give us a call or email. We will try our best to help you out as soon as possible! Spelling errors, incorrect names & poor quality photos uploaded by you will not be our responsibility.

Return/Refund will be accepted only if product is :

1) Not delivered or lost
2) Not what you ordered

*In case of any Damage we will REPLACE the product with another one(same as you ordered) and no refund will be initiated on the same*

Any claim made after 7 days from the delivery won't be entertained.

For return, Contact us on support@thunderbuddy.in or WhatsApp at +91-8800165557 (for faster response).

• Name
• E-mail
• Order Id
• Short description of the issue for refund/return
• Pictures If Any

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refund amount to be process within 48 hours of accepted refund complaint.

You can always contact us for any return related query on support@thunderbuddy.in or WhatsApp at +91-8800165557 (for faster response).


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


Refunds (If applicable)
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.